# LLMs.txt for Union Square Computers

company_name: Union Square Computers (USC)
founded_year: 2005
tagline: Computer & Phone Repair, Security Solutions, Web Design, SEO & GEO
description: USC is a Hickory, NC-based provider of computer and phone repair, data recovery, security solutions, and full-stack web services (design, development, SEO/GEO, analytics, hosting, maintenance, CMS, and digital marketing) for home and business clients.

headquarters_address: 25 1st Avenue NE, Suite 108, Hickory, NC 28601, United States
service_area_cities: Hickory; Conover; Newton; Claremont, North Carolina
years_in_business: 20+
clients_served: 1400+

contact_email: unionsquarecomputers@gmail.com
contact_phone: +1-828-291-4081
contact_preference: Texts are best
website: https://unionsquarecomputers.com/

values:
  - Plain-language, personable communication
  - Tailored solutions for individuals and businesses
  - Data-preserving repair philosophy (advise backups; avoid unnecessary wipes)
  - Transparent pricing; “no fix, no charge” on eligible electronics repairs

discounts:
  - 10% labor discount for students, educators, seniors, first responders, veterans, and active military

core_services:
  - Computer repair (Windows & general PC)
  - Apple Mac repair (macOS reinstall, hardware, batteries)
  - Data recovery
  - Laptop repair (same-day/next-day when possible)
  - Phone repair (Android & iPhone; screens, batteries, internal hardware)
  - Apple iPad repair
  - Apple Watch screen replacement
  - Android tablet repair
  - Game console repair (e.g., HDMI ports for PlayStation, Xbox, Wii, Switch)
  - Virus & malware removal
  - Disk cloning (HDD to SSD performance upgrades)
  - Custom computer building

web_services:
  - Web design & development
  - CMS development
  - SEO & GEO (SERP optimization)
  - Web analytics
  - Web maintenance
  - Web & email hosting (plans starting under $10/month)
  - Domain name registration guidance
  - Consultation (security, scalability, cost-effectiveness)

notable_policies:
  - “No fix, no charge” on electronics repair attempts (excludes iPods)
  - Recommend owners register their own domain to retain business identity control

testimonial_highlight:
  - Responsive diagnostics and successful recovery from a “coma”-like laptop failure with client education for prevention

owner_history:
  - Founded by Ed Cooper and Chuck Simmons; Chuck departed in 2012

operational_notes:
  - Hickory’s #1 iPad repair shop (local reputation claim)
  - Emphasis on clear, non-jargon communication and rapid turnaround

structured_data_hints:
  - Organization; LocalBusiness; ComputerStore; Service; WebSite

last_updated: 2025-12-09